Terms of Service
You understand that Screenplay Readers does not hold any claim to your work.
Your submission of materials permits us to read and critique your work, but in no way gives us any claim of ownership or rights to any of your ideas, characters, plot, themes, et cetera.. Nor will we or any of our employees or assigns distribute, in any way, your information or your work to any third parties.
You agree that you might not agree with our critique of your work.
If you are in any way averse to receiving critical feedback – feedback which you might disagree with – we respectfully request that you do not use our service, as our service is providing critical feedback.
You agree you’re not entitled to a refund or remediation of any kind for any of the following reasons:
a) You disagree with our reader’s opinions or critique in any way.
b) You feel that our reader(s) focused on things you’d rather they’d not have focused on. Our service doesn’t entitle the client to dictate what our readers’ critique focuses on.
c) You feel our reader made comments that you feel are inaccurate. If something wasn’t clear in your script, or if our reader missed some things, you can bet a reader at an agency, studio, or contest will too.
d) You feel our reader’s notes don’t align with a previous reader’s notes from the same order or a previous service we provided. Our readers don’t read previous readers’ coverages of your script.
e) We didn’t get your coverage back to you “on time,” (See below) or because you “Needed our coverage for rewrites for a contest deadline” and because we didn’t get them to you by X date, you feel “the notes are now useless.” Please see our Rush Service on our Script Coverage Services page if you need your coverage back by a specific date/time.
You agree that your opinion on the objective clarity of any particular element of your submitted work is not taken into account.
We read every word of every line of every page. But that doesn’t mean you’ve communicated your point clearly. What you might think is 100% clear on your script page, in reality might not be clear at all to someone reading your script for the first time. A free redo or fixing of your coverage or notes is only warranted if we clearly did not provide what we promised on our website.
You agree that we reserve the right to critique or not critique any particular aspect of your work.
Our screenplay readers are given leeway to write as much or as little about each aspect of your script as they like. So some aspects or details of your script may be commented upon less, or even ignored, at the expense of focusing on others. We cannot provide a redo or refund just because you feel our reader didn’t focus on what you wanted them to focus on. We don’t micromanage our team, and that lets us keep working with great readers, instead of mediocre ones.
You understand that our scores, recommendations, and critiques will vary
Providing score, recommendation, or critique that varies from another does not in way invalidate our service or value provided, and does not entitle you to a refund or remediation.
You understand that our turnaround time can vary, and is not guaranteed.
Any turnaround time we provide is an estimate. If for some reason we don’t provide your service within the turnaround time estimate, that doesn’t invalidate our service and you’re not entitled to a refund or any other remediation.
You understand that your Paypal or credit card statement will read SCREENPLAYREADERS or SCREENPLAY or similar.
Please make sure you recognize the charge on your statement when it appears. If you dispute a charge on your statement because you don’t recognized it, and our account is deducted, you agree to pay that charge back plus any fees we incur.
You understand that we cannot swap scripts once we’ve already started.
As you might imagine, it ends up being a lot more work for your reader(s) that they don’t get paid for.
You understand our guarantee for our Script Formatting / Proofreading Service.
As formatting and proofreading is a hugely-detailed, time-intensive task, we cannot offer any refunds for this service. However, if you find that we’ve somehow failed to fix something, we’ll fix it free of charge.
You understand how our Follow-Up Questions work.
All follow-up questions must be sent in within 5 days of our delivery of your coverage/notes. The terms for our Follow-Up Questions are located on the Follow-Up Question page here. We reserve the right to not answer questions that do not adhere to our Follow-Up Questions terms.
You agree not to contact our personnel outside of Screenplay Readers.
Please don’t try to contact our readers. You will be banned from using our service.
You understand that our merchant processing fees are not refundable.
Our merchant gateways charge us a fee for every transaction. Those fees are not refundable under any circumstances.
You understand that acceptance of these terms is legally binding.
By accepting these terms, you are joining into a binding, legal contract that is valid and enforceable within a court of law.
Limitation of Liability
You expressly understand and agree that A101 and Screenplay Readers and its subsidiaries, affiliates, officers, employees, agents, partners, and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential, or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (regardless of whether Screenplay Readers has been advised of the possibility of such damages), resulting from:
(i) The use or the inability to use the Screenplay Readers service;
(ii) The cost of the procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages receives or transactions entered into through or from the Screenplay Readers service; or
(iii) Any other matter(s) relating to the Screenplay Readers service.
The terms of the User Agreement constitutes the entire agreement between you and Screenplay Readers and governs your use of the Screenplay Readers service. Furthermore, the terms of the User Agreement and the relationship between you and Screenplay Readers shall be governed by the laws of the State of California without regard to its conflict of law provisions. You and Screenplay Readers agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Los Angeles, California. The failure of Screenplay Readers to exercise or enforce any right or provision of the Agreement shall not constitute a waiver of such right or provision. If any provision of the Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Agreement remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Screenplay Readers service or the Agreement must be filed within 3 months after such claim or cause of action arose or you will be barred from raising such a claim(s).