Terms of Service
1) You understand that Screenplay Readers holds absolutely no claim to your work whatsoever.
Your submission of materials permits us to read and critique your work, but in no way gives us any claim of ownership or claim of rights of any kind to any of your ideas, characters, stories, themes, et cetera. Nor will we or any of our employees or assigns distribute, in any way, your information or your work to any third parties.
2) You agree that you might not agree with our critique of your work.
If you are in any way averse to receiving critical feedback – feedback which you might disagree with – we respectfully request that you do not use our service, as our service is providing critical feedback.
3) You agree you’re not entitled to a refund or redo for any of the following reasons:
a) You disagree with our reader’s opinions or critique in any way.
b) You feel that our reader(s) focused on things you’d rather they’d not have focused on. Our service doesn’t entitle you to dictate what our readers’ critique focuses on.
c) You feel our reader made comments that you feel are inaccurate. If something wasn’t clear in your script, or if our reader missed some things, you be assured that bet a reader at an agency, studio, or production company will miss it as well.
d) You feel our reader’s notes don’t align with a previous reader’s notes from the same order or a previous service we provided. Our readers don’t read previous readers’ coverages of your script.
e) We didn’t get your coverage/notes back to you “on time,” (See below) or because you “Needed our coverage for rewrites for a contest deadline” and because we didn’t get them to you by X date, you feel “the notes are now useless.” Please add our Rush Service to your order if you need your coverage back by a specific date/time.
f) The coverage or notes we provide you contain one or two minor typographical or grammatical errors. Our readers are held to an extremely high standard in this regard, but they’re also human.
4) You agree that you’re not the arbiter of what’s clear or not clear in your submitted work.
We read every word of every line of every page. But that doesn’t mean you’ve communicated your point clearly. What you might think is 100% clear on your script page, in reality might not be clear at all to someone reading your script for the first time. A free redo or fixing of your coverage or notes is only warranted if we clearly did not provide what we promised on our website.
You agree that we reserve the right to critique or not critique any particular aspect of your work.
Our screenplay readers are given leeway to write as much or as little about each aspect of your script as they like. So some aspects or details of your script may be commented upon less, or even ignored, at the expense of focusing on others. We cannot provide a redo or refund just because you feel our reader didn’t focus on what you wanted them to focus on.
5) You understand that our scores, recommendations, and critiques will vary.
Providing score, recommendation, or critique that varies from another does not in way invalidate our service or value provided, and does not entitle you to a refund or remediation.
6) You understand that our turnaround time can vary, and is not guaranteed.
Any turnaround time we provide is an estimate. If for some reason we don’t provide your service within the turnaround time estimate, that doesn’t invalidate our service and you’re not entitled to a refund or any other remediation.
7) You agree that we are not responsible for you sending in your work.
We are under no obligation to keep reminding you to send in your materials after you order.
8) You understand that your Paypal or credit card statement will read SCREENPLAYREADERS or SCREENPLAY or similar.
Please make sure you recognize the charge on your statement when it appears. If you dispute a charge on your statement because you don’t recognized it, and our account is deducted, you agree to pay that charge back plus any fees we incur.
9) You understand that we cannot swap scripts once we’ve already started.
As you might imagine, it ends up being a lot more work for your reader(s) that they don’t get paid for.
10) You understand our guarantee for our Script Formatting / Proofreading Service.
As formatting and proofreading is a hugely-detailed, time-intensive task, we cannot offer any refunds for this service. However, if you find that we’ve somehow failed to fix something, we’ll fix it free of charge.
11) You understand how our Follow-Up Questions work.
All follow-up questions must be sent in within 10 days of our delivery of your coverage/notes. The terms for our Follow-Up Questions are located on the Follow-Up Question page here. We reserve the right to not answer questions that do not adhere to our Follow-Up Questions terms.
12) You agree not to contact our personnel outside of Screenplay Readers.
Please don’t try to contact our readers. We will have to ban you from using our service.
13) You understand that our merchant processing fees are not refundable.
Our merchant gateways charge us a small fee for every transaction our customers make. These fees are not refundable under any circumstance.
14) You understand that acceptance of these terms is legally binding.
By accepting these terms, you are joining into a binding, legal contract that is valid and enforceable within a court of law.
Limitation of Liability
You expressly understand and agree that A101 and Screenplay Readers and its subsidiaries, affiliates, officers, employees, agents, partners, and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential, or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (regardless of whether Screenplay Readers has been advised of the possibility of such damages), resulting from:
(i) The use or the inability to use the Screenplay Readers service;
(ii) The cost of the procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages receives or transactions entered into through or from the Screenplay Readers service; or
(iii) Any other matter(s) relating to the Screenplay Readers service.
The terms of the User Agreement constitutes the entire agreement between you and Screenplay Readers and governs your use of the Screenplay Readers service. Furthermore, the terms of the User Agreement and the relationship between you and Screenplay Readers shall be governed by the laws of the State of California without regard to its conflict of law provisions. You and Screenplay Readers agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Los Angeles, California. The failure of Screenplay Readers to exercise or enforce any right or provision of the Agreement shall not constitute a waiver of such right or provision. If any provision of the Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Agreement remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Screenplay Readers service or the Agreement must be filed within 3 months after such claim or cause of action arose or you will be barred from raising such a claim(s).
Page Count Specifications
How we determine your script’s page count
Please make sure your script adheres to the following film industry standards before selecting what service to order, as we charge more for any script over 120 pages, and reject orders that misrepresent their true page count.
12-point Courier-based font required (Courier Prime, Courier New, Final Draft Courier, etc.)
Each page must have minimum 1.5″ left margin and 1″ margins on top, right, and bottom and max 3.5″ wide dialogue blocks
Maximum 54 total lines per page, including text lines and blank white space lines between text lines
If you’re not sure, email your script to us before you order at firstname.lastname@example.org
Or just add our Oversized Script Fee to your cart, in addition to whatever service you order so our readers can be paid appropriately for your page count.
Q: What do you mean by blank white line space?
A: Blank white line space is the space between your page’s elements. “INT. POLICE STATION – DAY” is the scene header element. The next line is a blank white space line, then your action/description element comes next: “The police sit at their desks.” This is a total of 3 lines.
Q: Why does Screenplay Readers charge extra for scripts even just 1 page over the 120 page limit?
A: We only work with whip-smart, experienced film industry script analysts, who demand, rightfully so, that we respect their time and energy. And that means we have to set a hard ceiling for page count.
Q: But my screenplay is only 1 page over the 120 page limit. Can you make an exception?
A: No. Our customers are important to us, but the caliber of our script readers is what makes us the best in the industry. If we make an exception for you, we have to ask one of our readers to do more work for the same amount of pay. (Even if it’s just one extra page.) By drawing that firm line at 120 pages, we retain the trust of our readers, and therefore the caliber of the readers who want to work with us.
Finally, please don’t use your software’s “Cheat Pages” function, or dabble with the margins, line spacing, or font size in order to get your script under 120 pages. We always catch it. Some ways you can get your script under 120 pages include: paring down your long description or action text, having your characters say the same thing with fewer words, and/or eliminating unnecessary scenes wherever you can.